Friday, August 6, 2010
A soldier returning from Afghanistan had been back in the country for about an hour when he popped in to buy a few beers. The cashier and manager refused to serve him because he was in uniform.
...when he arrived at the till to pay he was met with a blank stare from the cashier, who refused to serve him and called for her manager.That's not good enough - not by a long way - and it isn't the first time it's happened. A pernicious virus has infected the country and it will take more than a change of government, particularly this government, to change attitudes that have been inculcated. In fact, I doubt we'll ever see the real, decent, neighbourly, commonsensical England again. Those who have infiltrated the country's institutions and infrastructures and now run it from within are quietly contented with their dystopian handiwork.
When the manager turned up he told him he 'couldn't do anything about it' and refused to serve him while he was in uniform.
'It was great to be home after a difficult journey and I just thought I'd grab a couple of beers - a luxury I hadn't had in a while.
'But when I came to pay the cashier refused to serve me and rang her bell. A male supervisor came along and the cashier explained she was refusing to serve me because I was in uniform.
'He looked at me and said "I can't do anything about it".
'I put the beer down and walked out.'
Anthony, who joined up when he was 17, said it was 'tough' in Afghanistan and that he had witnessed the death of one of his best pals, Sapper Daryn Roy, who died at the age of 28 in an IED explosion in May this year.
He added: 'It's really tough out there. Sometimes the only thing that keeps you going is the support and love from home.
'I appreciate the Co-op cashier may have had her own opinions about the war, but we are just doing a job and laying our lives down for this country.
'A little respect and appreciation would be nice.'
A Co-op spokesman said the incident had been a 'genuine mistake on the part of our two members of staff' and apologised for how Anthony was treated.
UPDATE: This is the response I had from the Co-op when I emailed them earlier at firstname.lastname@example.org
The Co-operative Group responds to all enquiries as quickly as possible.So, it's nice to see they're on the ball.
We appreciate that some enquiries may require urgent attention and if you need to discuss the matter with one of our Customer Relations Team at this time please call our Freephone Customer Careline on 0800 0686 727. When calling please ensure that you mention that you have previously sent an email so that this can be referred to at the time of your call.
Our opening times are as follows :-
Monday to Friday 9.00am to 8.00pm.
Saturday and Sunday 9.00am to 5.00pm.